Privacy and cookies

PRIVACY & COOKIES

This privacy notice explains how J DAUPHIN collects, uses and protects your personal data when you visit our website or place an order, in accordance with the EU General Data Protection Regulation (GDPR).

Data controller

The controller responsible for your personal data is:
[LEGAL COMPANY NAME]
[STREET ADDRESS]
[POSTAL CODE, CITY], Sweden
Company registration no: [ORG. NR]
Email: info@jdauphin.com

Personal data we collect

We collect the data you provide when you create an account, place an order or contact us — such as your name, billing and delivery address, email address, phone number and order details. We also automatically collect certain technical data (e.g. IP address, device and browsing information) through cookies and similar technologies. We do not collect payment card details ourselves; these are processed securely by our payment providers.

Purposes and legal basis

We process your data to: fulfil and deliver your orders and manage the customer relationship (legal basis: performance of a contract); comply with legal obligations such as accounting and consumer law (legal obligation); send marketing communications and use analytics or marketing cookies (your consent); and protect, improve and secure our services (our legitimate interests). You may withdraw your consent at any time.

Sharing your data

Your data may be shared with third-party service providers who process it on our behalf — for example payment providers, shipping and logistics partners, and IT and marketing service providers — under appropriate data-processing agreements. We do not sell your personal data, and we only disclose it to other parties where required by law.

Cookies and consent

We use cookies and similar technologies that are strictly necessary for the website to function, as well as optional analytics and marketing cookies. Non-essential cookies are only set with your consent, which you give via our cookie banner and can change or withdraw at any time through the cookie settings on our site.

Data retention

We keep your personal data only for as long as necessary for the purposes described above. Order and transaction records are retained for [RETENTION PERIOD, e.g. 7 years] to meet accounting and legal obligations; account and marketing data are kept until you close your account or withdraw your consent.

International transfers

Where your data is transferred to service providers outside the European Economic Area, we ensure an adequate level of protection through appropriate safeguards such as the European Commission's Standard Contractual Clauses.

Your rights

Under the GDPR you have the right to access, correct, delete, restrict or object to the processing of your personal data, the right to data portability, and the right to withdraw consent at any time. To exercise any of these rights, contact us at info@jdauphin.com.

Right to lodge a complaint

If you believe we have not handled your personal data correctly, you have the right to lodge a complaint with your local data protection authority. In Sweden this is the Swedish Authority for Privacy Protection (Integritetsskyddsmyndigheten, IMY), www.imy.se.